• Banking

    Inside Maggie Walker’s financial empire

    In reviewing Shenette Garrett-Scott’s new book “Banking on Freedom: Black Women in Finance Before the New Deal,” one of the most intriguing pieces for me was exactly how St. Luke’s Bank, America’s first bank founded by black women, was able to use social information to improve their underwriting and uplift their community. When “fintech” talks about using social network information, it normally seems like a workaround for people from wealthy communities to ‘skip to the front of the line’ before they have their own track record of responsible financial behavior. But St. Luke’s Bank was closely tied to a fraternal order, the Independent Order of St. Luke, that brought together…

  • Banking,  Credit Cards,  Debt,  Financial Regulation,  Road Trip

    The space between want and need

    I’m now on Day 13 on my road trip at my aunt and uncle’s farm in Blue Earth County, Minnesota — today is the first day of the planting season for corn. It’s getting a late start because of all the rain. My next stop will be in Iowa. If there’s one comment that has come up in most of my interviews with the people who wished they hadn’t borrowed money on a credit card, it’s that they used the card for things they realized they “didn’t really need.” That word “really” hints at the notion that there is actually a lot of ambiguous space in between want and need.…

  • Banking,  Jobs and Working

    “The wealth continues to circulate within white cultures and white groups:” Reflections on diversity and inclusion in banking

    In last week’s episode of a Me and a Bunch of White Girls, Laura, a diversity and inclusion consultant, described how her experiences in the financial sector motivated her to tackle D&I work: America has so many problems, and this [lack of diversity] is one of them. We continuously keep these spaces so white. [….] Especially in the financial industry, there’s not enough black and brown people. The wealth continues to circulate within white cultures and white groups. Black and brown people aren’t making it into these spaces to influence where the money flows, or to get the money themselves. Obviously, those who want to dismantle capitalism itself would critique…

  • Banking,  Credit Cards,  Financial Regulation

    What’s happening with consumer financial protection around the world

    In the United States, there hasn’t been much positive policy action on consumer financial protection recently, at least not at the federal level. But regulators and policy-makers in the United Kingdom, Australia and Singapore have been trying a range of solutions, some incremental and some radical, to make life better for borrowers in their countries. You can read more in my post for the Duke Global Financial Markets Center’s FinReg blog.

  • Banking,  Credit Cards

    “I’m not falling for your tricks” and other mixed reactions to credit limit increases

    All it takes is a quick search on Twitter to see that credit limit increases drive incredibly strong and oftentimes mixed emotional reactions for Americans. To clarify, when I say ‘credit limit increase’ here, I’m talking about when a credit card issuer raises the limit of how much a customer is able to spend or borrow. In theory, having access to more credit — that you’re under no obligation to use — seems like it would be a strictly good thing. It’s there if you need it, and if you don’t use your higher credit limit, your credit score will typically go up (this article explains why). But clearly, many…

  • Banking

    From Occupy to a Credit Card Company, and now what?

    I think there were about a dozen of us who slept outside with Occupy Duke in  October and November of 2011.  It was unseasonably cold and wet, and while Duke students in theory love to sleep in tents , protesting inequality and imagining new economic orders wasn’t high on the student body’s priority list. It was clear to me then, as it is clear to me now, that banking has done so much to build prosperity for some nations and some people, and has either done nothing or backfired for other nations and other people. So why, two years after Occupy did I go work for a credit card company, and…